Dell Trade-In

Trade in your old devices and enjoy a credit^* toward to a new Dell device. It's good for you and better for the environment.

How does it work?

Tell us what you have:

We accept desktops, laptops, phones, and tablets—any condition, any brand. Yes, really.

Get an estimate:

We'll assess your product and if your item is eligible, we'll offer you a trade-in value that you can put toward a new Dell. If it's not eligible for trade-in, we'll donate or recycle it for free.

Send it in:

Whether you decide to trade in, donate, or recycle, we'll set you up with free shipping so you can send it in at your convenience.

Our Planet
Thanks You

A staggering 50 million tons of e-waste are is generated every year and that just keeps growing—but only a very small percentage is properly collected and recycled.

By participating in programs like Dell Trade-In, you are helping to reverse this trend. Together, one device at a time, we're protecting the planet.

Get an Estimate

FAQs

What type of devices can I trade in?

The Dell Trade-In service accepts Dell and non-Dell electronic devices such as computers, laptops, and tablets. This program does not accept household appliances or TVs. If your device does not qualify, Dell recycles it for free.

How much do I get for my trade-in?

Several attributes are considered to determine the eligibility and amount of the Dell Trade In credit, such as age, make and model, health, and physical state of the device.

How can I use my Dell Trade-In credit and where?

Your Dell Trade-In credit is eligible for purchase of products or services on Dell.com.

How do I prepare my device?

Delete your data and remove your passwords. Here's help on how to erase the data on your device.

If my device is not eligible for credit, how can I recycle it for free?

You receive an email confirming the device can be recycled with Dell for free. Pack it in any suitable box and take it to a FedEx Office near you. Dell covers the cost of shipping.

More FAQs...

Reduce. Recycle. Reboot.