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Dell Trade-In
Program has
Ended.

The Dell Trade-In program is no longer accepting new trade-in submissions.

Customers who have already shipped a device can continue to use this site to check the status of their existing trade-in and payment.

Have an existing trade-in?

If you submitted a trade-in request and have already shipped your device, your trade-in will continue to be processed. Use the Trade-In Check Status page to monitor evaluation progress and payment status.

Check Trade-In Status

Reminder: Existing trade-in devices must be shipped within 30 days of receiving the first Dell Trade-In notification email.

Questions about an existing trade-in? Contact Dell Trade-In Support.

FAQs

Is the Dell Trade-In program still accepting new trade-ins?

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No. The Dell Trade-In program is no longer accepting new trade-in submissions.

I already shipped my device. What happens next?

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If your device has already been shipped, your trade-in will continue through the normal evaluation and processing workflow. You can check the status of your trade-in at any time using the Trade-In Status portal.

How do I check the status of my trade-in?

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Select Check Trade-In Status and enter the information associated with your trade-in request to view the latest processing updates.

Will I still receive my trade-in payment or credit?

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Yes. Trade-ins that were submitted and shipped before the program closure will continue to be evaluated and processed according to the original trade-in terms and conditions.
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